Indian Talaq Privacy Policy

Effective Date: 1-Jan-2025

Indian Talaq (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application (the “App”).

By using the App, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the App.

1. Information We Collect

1.1 Personal Information

  • Account Information: Name, email address, phone number, and password.
  • Payment Information: Details necessary for transactions via our digital wallet, including payment methods and transaction history.
  • Profile Information: Preferences and search filters for finding lawyers.

1.2 Communication Data

  • Encrypted chat messages exchanged between users and lawyers.
  • Call logs and durations (no audio is recorded).

1.3 Usage Data

  • Interaction logs, including features accessed and queries searched.
  • Device information, including operating system, browser type, and app version.

1.4 Location Data

With your permission, we may collect location data to provide localized lawyer search options.

1.5 Camera Data

Images or videos uploaded via the camera feature for document uploads or capturing evidence are stored temporarily and deleted after processing.

1.6 Microphone Data

We may collect audio recordings when you use voice-based features such as voice search or commands.

1.7 Notification Data

We collect notification preferences and interactions to provide relevant updates and timely communications.

2. How We Use Your Information

  • Facilitate connections between users and lawyers.
  • Enable communication through chat and calls.
  • Process payments securely using the PhonePe payment gateway.
  • Customize user experiences with tailored search results.
  • Improve App features and functionality.
  • Comply with legal obligations.

3. How We Protect Your Information

  • Encryption: End-to-end encrypted chats.
  • Secure Payment Processing via PhonePe.
  • Data Minimization principles.
  • Access Controls with restricted access to sensitive data.

4. Sharing Your Information

We do not sell your personal information. We may share with:

  • Lawyers: To facilitate communication and service delivery.
  • Payment Processors: For secure transactions.
  • Legal Authorities: If required by law.
  • Service Providers: Trusted vendors for functionality and analytics.

5. Your Rights

  • Access and update your personal information.
  • Request deletion of your data (subject to legal obligations).
  • Withdraw consent for optional data collection (location, camera, microphone).

To exercise these rights, contact us at indiantalaq@trandata.in.

6. Retention of Information

We retain information as long as necessary to provide services or comply with legal obligations. Encrypted chat, camera, and microphone data are temporary and deleted after processing.

7. Third-Party Services

Our App integrates with third-party services (e.g., PhonePe). Their privacy policies apply separately, and we encourage you to review them.

11. Service Delivery Information

Services, such as chat and voice consultations, are digital. Users must ensure availability during scheduled consultations. For assistance, contact support at indiantalaq@trandata.in.

12. Children’s Privacy

Our App is not intended for individuals under 18. We do not knowingly collect children’s personal data. If collected inadvertently, it will be deleted promptly.

13. Changes to This Privacy Policy

We may update this policy from time to time. Revised versions are effective from the “Effective Date” above. Continued use of the App signifies acceptance.

14. Contact Us

Indian Talaq
C/o Vijay Kumar, 27, Sus Nagar, Sultan Wind Road,
Amritsar, Punjab 143001

📧 Email: indiantalaq@trandata.in

📞 Phone: +91 9463333305